Policies at Kraken Alchemy

We hope that you love your Kraken Alchemy products, however if you're dissatisfied in anyway, please contact us at  info@krakenalchemy.co.uk

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If there is a problem with any of your products, we are happy to offer a refund/replacement. Please contact the above email address within 10 days of the purchase date. You will need to include your order number and attach any photos showing any damage.

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Please contact info@krakenalchemy if you believe your parcel to be missing.

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In order to process a refund/replacement, we will require your order number. Without this, you're not eligible for a refund.

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